FAQ
Questions, answered plainly.
Everything clients usually ask before working with us. Missing something? Ask us on WhatsApp or through the contact form.
Working with RuleSol
Who will I actually be working with?
Mubashar, the founder, is the person you speak to and the person who builds your system. There are no account managers relaying messages and no work is passed to outside freelancers.
Which countries do you work with?
Clients are mainly in the United States, United Kingdom, Canada, Australia, the UAE, Saudi Arabia, Qatar and Europe. Everything is delivered remotely, with calls scheduled inside your working hours.
How quickly do you reply?
Usually within a few hours on business days. WhatsApp is the fastest way to reach us for a quick question.
What kind of businesses do you help?
Small and medium businesses where important work still runs on spreadsheets, inboxes and memory: contractors, care providers, charities, agencies, trading companies, real estate teams, advisors and e-commerce brands.
Pricing and process
What is the free audit?
You show us one process that wastes your time. We tell you what can be automated, how we would build it and what it would cost, in writing. There is no charge and no obligation to go ahead.
How do you price projects?
Every project is a fixed quote agreed in writing before work starts. No hourly billing and no surprise invoices. If the scope changes, we agree the change and its price before doing the extra work.
How long does a typical project take?
Most spreadsheet and workflow systems are delivered in one to three weeks. CRM migrations, funnels with ads, and custom apps can take longer; the audit gives you a realistic timeline.
Do you offer ongoing support?
Yes. Every build includes a handover with documentation and a walkthrough video, and we stay available afterwards. If you want someone on call or managing ads and SEO monthly, we agree a simple monthly arrangement.
Ownership, data and security
Who owns the finished system?
You do. Everything is built inside accounts you own, whether that is your Google Workspace, Microsoft 365, GoHighLevel, n8n or ad accounts, and handed over with documentation. There is no lock-in.
How do you handle our data and passwords?
We ask for the minimum access a build needs, preferably through user invitations rather than shared passwords, and we remove our access at handover if you prefer. Personal data stays in your systems.
Will you sign an NDA?
If your project involves sensitive information, send your NDA with your enquiry and we will review it before the audit call.
What if something breaks after handover?
Automations are built with error alerts so problems surface immediately instead of silently. Tell us and we will look at it; issues caused by our build are fixed without argument.
Free automation audit
Tell us one process you hate.
We'll tell you exactly what can be automated and what it costs. No charge, no obligation.
Replies within a few hours · mubashar@rulesol.com
- 01
Send one process
The spreadsheet, workflow or follow-up that wastes your time.
- 02
Get a written plan
What can be automated, how, and a fixed price.
- 03
Decide, no pressure
The quote stands whether or not you go ahead.